Term and Conditions

Welcome to Pieces Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website buypiecesstyles.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

Pieces Sales Store caters to fashion-conscious individuals who appreciate timeless style with modern convenience. Our carefully curated collections include:

• Accessories
• All In Ones
• Dresses
• Face + Body products
• Jeans & Trousers
• Jewellery & Watches
• Knitwear & Sweats
• Outerwear
• Shorts
• Skirts
• Suits & Tailoring
• Swimwear
• Tops
• Underwear & Nightwear

Our products are designed for customers who value quality craftsmanship and exceptional service.

2.1 Account Information

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Notify us immediately of any unauthorized account use

2.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated means to extract data
• Misrepresent your identity or the origin of any information
• Interfere with the proper working of our site

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and images. However, slight variations may occur due to monitor settings and photography lighting.

3.2 Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Hygiene Restrictions

For hygiene reasons, we cannot accept returns on Underwear & Nightwear and Swimwear unless items arrive damaged or defective.

4.1 Order Process

When you place an order:

• You receive an order confirmation email
• We carefully prepare your order within 1-2 business days
• You’ll receive tracking information when your order ships

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors.

5.1 Shipping Options

We offer:

• Standard Shipping ($12.95) – via DHL or FedEx, delivering within 10-15 business days after dispatch
• Free Shipping – via EMS for orders over $50, delivering within 15-25 business days after dispatch

5.2 Delivery Areas

We ship worldwide except to certain remote areas in Asia. Delivery times may vary based on location and customs processing.

5.3 Customs & Duties

International customers are responsible for any customs duties, taxes, or fees. Original customs charges cannot be refunded for returns.

6.1 Return Policy

We accept returns within 15 days of delivery. To qualify:

• Items must be unworn, unwashed, and in original condition
• All original tags must be attached
• Items must be in original packaging

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with subject “Return/Exchange Request” including:
   • Order number
   • Item(s) for return/exchange
   • Reason for return
   • Refund or exchange preference
2. Wait for approval (response within 2 business days)
3. Package your return securely with all tags attached
4. Ship to: Pieces Sales Store Returns, 1182 Wildwood Street, Smithville, US 44677

6.3 Refunds

After we receive and inspect your return:

• Refunds processed within 5-7 business days
• Issued to original payment method
• Original shipping fees are non-refundable (except for defective/wrong items)

6.4 Exchanges

For exchanges:

• New item ships after we receive your return
• Customer pays shipping unless original was defective/incorrect
• Price differences must be paid for higher-value items

If you receive a damaged/defective item:

• Contact us within 3 days of delivery at [email protected]
• Include photos of the damage/defect
• We’ll provide a free return label and expedite replacement/refund

All content on our site, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

To the extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability for any claim related to our site or products is limited to the amount you paid for the product
• We are not responsible for delays beyond our control (e.g., natural disasters, customs delays)

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date. Your continued use of our site constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the United States and the state where our business is located (1182 Wildwood Street, Smithville, US 44677).

For questions about these Terms or any other inquiries:

Email: [email protected]
Address: Pieces Sales Store, 1182 Wildwood Street, Smithville, US 44677