At Pieces Sales Store, we understand that true style shouldn’t be limited by geography. That’s why we’ve designed a delivery service that brings our carefully curated collections to your doorstep—wherever you are in the world (excluding some remote areas in Asia and other locations).
Our promise: Your investment in timeless, seasonless fashion should be matched by equally thoughtful delivery options. Whether you’re refreshing your work wardrobe with our Suits & Tailoring collection or selecting beach-ready pieces from Swimwear, we ensure your order arrives with care.
Your Delivery Options
Standard Shipping (10-15 business days after processing)
For those who want their fashion finds a little faster, we partner with premium carriers DHL and FedEx. Your order will be processed within 1-2 business days, then delivered in 10-15 business days after shipping.
Flat rate: $12.95 USD
Ideal for: Last-minute wardrobe updates, special occasion pieces from our Dresses or Jewellery & Watches collections
Free Standard Shipping (15-25 business days after processing)
For orders over $50, enjoy free shipping via EMS. After our 1-2 day processing period, allow 15-25 business days for delivery.
Minimum order: $50 USD
Perfect for: Building your capsule wardrobe with multiple Knitwear & Sweats or Tops pieces, or seasonal refreshes of our Outerwear collection
What to Expect After You Order
1. Order Processing: Our team carefully prepares your package within 1-2 business days. We handle each piece—from delicate Jewellery to structured Tailoring—with the care it deserves.
2. Shipping Notification: You’ll receive tracking information via email the moment your order leaves our Smithville headquarters.
3. Customs Considerations: For international orders, please note that customs fees may apply depending on your country’s regulations. These are the responsibility of the recipient.
Our Delivery Guarantee
Every Pieces order comes with our 15-day return policy because we believe in the quality and fit of our collections—from our buttery-soft Underwear & Nightwear to our perfectly draped Dresses. If anything doesn’t meet your expectations, we’ll make it right.
Have questions about delivery to your specific location? Our Smithville-based customer care team is always happy to help at [email protected].
Shop with confidence knowing your investment in affordable luxury will arrive safely, wherever your lifestyle takes you. After all, true style—like our delivery promise—should be both beautiful and dependable.